Accessible Workplaces
Job
Accommodation is the practice of analyzing and modifying work
environments and routines in order to allow persons with functional limitations
to work to the best of their ability while ensuring that their work habits do
not have worsening effects on their health and comfort. A truly accessible
workplace takes into account the needs of the individual employee, but also
strives to remove systemic barriers for current and future employees and
customers of your company. AVTA can assist your organization address
Equal Access and Employment Equity on an individual and a
corporate level.
Individual
Accommodations
Everyone needs the proper tools to do their job well.
Accommodating an employee with a disability is all about finding the proper
tools and processes. The first step is to ask the employee what tools they feel
they need and to identify areas in their job where they feel accommodations
might help.
Since every person is different with regards to both their
functional abilities and the duties they perform in the course of their job,
every accommodation must be unique. It is the job of the
accommodations expert to carefully assess what modifications or training would
assist each person to be productive in their particular situation. While the
scope of accommodation is unique, many of the solutions will draw upon standard
off-the-shelf hardware and software and proven accommodation strategies.
AVTA's assessment follows a client-centered
approach, focusing on the abilities of the individual employee. Together we
will work to ensure that the impact a disability has on job performance is
minimized. Appropriate accommodations take into account the productivity and
equity goals of both employer and employee.
Accommodation Process:
Functional abilities
evaluation
- Through discussions with the employee
we will analyze the impact functional abilities have on meeting job
demands and completing critical tasks.
Job task analysis
- Identify the critical job tasks and performance criteria. A
comprehensive analysis must also take into account the work environment
including physical layout, personal supports, equipment and interpersonal
relations and attitudes.
Assistive technology equipment
trials
- The employee will have hands-on trials of various assistive
technologies to ensure informed decision making. This can include:
- Dragon Naturally Speaking voice recognition
- Zoomtext or other screen magnification software
- JAWS or other screenreaders
- Reading systems such as the Kurzweil 1000 or Kurzweil
3000
- Video Magnification systems (CCTV's)
- Various mice and other pointing devices
-
Technical Needs & Compatibility Analysis
- AVTA's Professional Engineer will work with your IT personnel
to test compatibility with your corporate computing environment. Where
necessary AVTA will customize assistive devices to work with in-house
applications and ensure a seamless integration.
Ergonomic Evaluation
- Our ergonomics and workplace
accommodation consultant will address
ergonomic issues as part of the complete
accommodation. This may include:
- trials of chairs and ergonomic accessories
- redesign of workstation
- reorganization of workstation and workflow
- education in body mechanics
Written Report
- A written report that outlines activities, supporting
rationale for recommendations and a complete list of equipment recommendations,
suppliers and prices will be provided.
Accommodations Implementation and
Training
- A successful accommodation is possible only if the
accommodations are implemented in a timely manner and are integrated into the
every day tasks of the employee. This may involve training on assistive
technology, customizing hardware and software to suit the specific job tasks
and integrating these new processes into the natural work flow. This is an
evolving process.
Return to Work Planning and
Implementation
Ensuring a successful return to work after an employee has been
on short term or long term disability requires some planning. Quite often the
criteria identified for a return to work process is vague and lumped under the
term "modified duties". AVTA can assist in preparing an Individualized
Return to Work Plan, ensure that appropriate accommodations are in
place and manage the return to work process.
- Evaluate employee's functional abilities
- Perform physical demands analysis of existing or potential
job
- Identify specific job modifications, including assistive
devices and ergonomic equipment
- Prepare a return to work plan, i.e. gradual return, supported
return, part / full time, training, etc.
- Provide support and direction in the return to work
process.
Ergonomics Audit
Do some employees complain of
discomfort or pain?
Are some employees "restless" or
less productive than might be expected of them?
Is absenteeism a problem?
Are disability claims through
health benefit plans high and on the increase?
If the answer to any or all of the above is yes it may be
beneficial to consider a General Ergonomics Audit. AVTA can
- perform a general ergonomics audit of the office
- adjust individual workstations of all employees or employees
at risk
- recommend specific office chairs, workstation and accessories
and customize where necessary.
Click here for more details on
Ergonomics
 
Job Matching and Job Analysis
Meeting employment equity goals is a priority.
The "best-practice" is to ensure that a good match exists
between the employee and the job. This can be done using traditional human
resource practices. Placing someone with a disability in your organization
sometimes requires additional information and tools to ensure a good match.
During the hiring process AVTA can assist you
to determine the types of accommodations a potential employee might require and
ensure that those accommodations are implemented in a timely and effective
manner once you've hired the person.
In your recruitment process we can help you to
analyze given positions within your organization to determine general
accommodations that might enable a person with a disability to meet the job
demands.
Assistive Technology
Compatibility Testing
Is your workplace technology
accessible?
What would it take to make the
technology accessible?
What are the implications for
hiring and retaining employees with a disability?
Most employers do not know the answer to these questions.
Assistive Devices such as voice recognition, large print or screenreaders can
allow an employee or potential employee to use a computer productively and
independently. These assistive devices are designed to work with standard
hardware and software platforms. However, most workplaces have custom designed
software that is particularly suited to that workplace.
AVTA can help:
- Review the software applications to determine
accessibility
- Compatibility testing with assistive devices e.g. Naturally
Speaking, Zoomtext and JAWS
- Make recommendations to internal software development teams
on how to incorporate accessibility into original design
- Customize the assistive technology to work within your
hardware / software environment
Internet and Electronic Data
Accessibility
Is your Intranet accessible to
employees using assistive technology?
Is your company's Website
accessible to customers using assistive technology?
Are your on-line and downloadable
forms accessible to all computer users?
- Determine whether your site is accessible and in compliance
with the W3C WCAG accessibility
standards
- Develop accessibility guidelines for software development
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